At Pitstop Auto Parts, doing business as UsedCarsEngines.com, we are committed to delivering high-quality used engines and auto parts with a seamless shipping experience. Please review our shipping and delivery policy carefully before placing your order.
1. We offer a flat-rate shipping fee of $250 for all orders delivered to business addresses within the continental United States.
2. Additional charges may apply for residential deliveries or locations requiring special handling (e.g., remote areas or limited-access zones).
3. At this time, we do not ship to Alaska, Hawaii, U.S. territories, or international destinations.
1. Orders are typically processed and shipped within 2 to 4 business days from the date of purchase.
2. Processing times may vary due to part availability, verification requirements, or order volume.
3. You will receive a tracking number via email once your order is shipped.
1. Once shipped, orders are typically delivered within 3 to 5 business days by the carrier, depending on your location.
2. The total shipping time (processing + transit) is estimated to be 7 to 10 business days from the order date.
Important Note : Delivery times are estimated and may be affected by factors beyond our control, such as weather conditions, carrier delays, or holidays.
1. We work with reliable freight carriers to ensure safe and efficient delivery.
2. A tracking link will be provided via email as soon as your order is dispatched.
3. It is the customer's responsibility to ensure someone is available at the shipping address to receive and inspect the product upon arrival.
1. Upon delivery, customers must inspect the package before signing the carrier's receipt.
2. If there is visible damage, report it immediately to the carrier and refuse the shipment.
3. If damage is discovered after accepting the delivery, contact our customer support team within 48 hours for assistance.
1. If a shipment is delayed beyond the estimated timeframe, please contact the carrier directly using the tracking information provided.
2. If a package is returned due to an incorrect address or refusal of delivery, additional shipping charges may apply for re-delivery.
1. Once an order is marked 'Delivered' by the carrier, UsedCarsEngines.com is not responsible for lost or stolen shipments.
2. Customers should file a claim directly with the carrier for any lost or stolen items.
If you have any questions or concerns about your shipment, please contact our support team:
1. Email : sales@usedcarsengines.com
2. Phone : +1 (888) 777-7082
3. Business Hours : Monday–Friday, 9 AM–6 PM (EST)
Thank you for choosing UsedCarsEngines.com – Your Trusted Source for Quality Used Engines & Auto Parts.
